Frequently Asked Questions
We like to think outside the box when it comes to our products. Rather than simply recreating what has already been done, we focus on finding new ways to create skincare that is pure, gentle, and effective. Our formulations are solution-based, designed to address specific skin needs with innovative, natural ingredients that support long-term skin health without compromising on purity. This commitment sets us apart from conventional approaches, ensuring every product is crafted with intention and care.
Yes, our products are specifically designed to soothe and support sensitive skin conditions. Alchemy, Equilibrium, Warmth and Abundance are anti-inflammatory and healing. They help calm irritation, reduce redness, and support the skin barrier, making our balms and treatments suitable for eczema, psoriasis, and rosacea.
All of our products are made in our lab in Collingwood, Ontario, and unlike the majority of brands that rely on white label manufacturing, we create each of our formulations from scratch. While approximately 90% of the skincare industry uses pre-made formulas, we believe in full control over our ingredients and processes. This allows us to deliver custom-crafted products with unmatched purity, quality, and effectiveness, designed specifically to meet the unique needs of your skin.
Our products combine the best of both worlds: potent botanicals and science-backed research. Each formula is crafted using only pure, natural ingredients—no fillers—ensuring you get results-driven skincare that works in harmony with your skin.
By creating concentrated, waterless formulas, we reduce the need for excess ingredients and packaging, minimizing waste. Our commitment to using recyclable glass containers and planting a tree with orders further enhances our environmental impact.
Our concentrated formulas are packed with active ingredients, so a little goes a long way. By removing water and fillers, each drop is potent and effective, giving you maximum benefits with minimal product.
“No fillers” means that every ingredient in our products has a purpose and benefit for your skin. Instead of diluting our formulas with unnecessary additives, we prioritize potent, active botanicals that work to improve your skin’s health and appearance.
Each of our products is meticulously formulated to provide real, visible results. By using only active ingredients—whether it’s antioxidant-rich oils, healing botanicals, or protective minerals like zinc oxide—we ensure that every product addresses your skin concerns effectively.
Yes, they are great for teens and pre-teens! Alchemy, Equilibrium, Enlighten, Warmth, and Abundance are ideal for maintaining clear pores and promoting long-term skin barrier and microbiome health.
While teens may experience temporary acne due to hormonal fluctuations, these products will help them transition through this phase gracefully, supporting clear and glowing skin.
Castor oil, found in Alchemy Oil Cleanser, is highly purifying and works by drawing out impurities from deep within the pores. It may cause an initial breakout as it clears congestion, but this is part of the skin’s natural detox process. Over time, it helps clarify pores and provides a deep cleanse without disrupting the skin's balance.
Yes, our entire collection is safe for use during pre-conception, pregnancy, breastfeeding, and beyond. Our products are ideal companions as you navigate hormonal fluctuations and skin changes during this transformative time.
Specifically, in regard to our Immortal Active Serum, which contains bakuchiol, it offers a safe alternative to retinoids. Unlike retinoids, bakuchiol is not a derivative of Vitamin A, so it doesn’t carry the teratogenic (birth defect-causing) risks associated with retinoid use during pregnancy. Currently, there is no scientific evidence linking bakuchiol to developmental risks in pregnancy.
However, as research on bakuchiol during pregnancy is still limited, we recommend always tuning into what feels right for you and consulting with your healthcare provider if you have concerns.
Our formulations are carefully crafted using a balance of lightweight, non-comedogenic oils along with nourishing ingredients that deeply hydrate and protect the skin. We also include calming, anti-inflammatory ingredients to soothe sensitive or reactive skin while promoting long-term skin health.
Yes, our products are designed to be multi-functional, making them perfect for a minimalist approach. Each product offers multiple benefits, helping you get the most out of your skincare routine with fewer, high-quality steps.
Unlike nano-sized particles, which can potentially penetrate the skin barrier and enter the bloodstream, non-nano Zinc Oxide remains on the skin’s surface. This makes it ideal for sensitive skin types and safer for long-term use.
Uncoated Zinc Oxide refers to zinc oxide in its natural, untreated form. Unlike coated zinc oxide, which is treated with additional chemicals or compounds to alter its behavior in products (such as making it easier to mix with other ingredients or changing its texture), uncoated zinc oxide remains pure.
The products are formulated to have a shelf life of 12 months after opening.
Please take care to store the products in a cool place that is out of direct sunlight. This will help to get the most out of your product.
Yes, when used mindfully. In our formulations, we use a microdose of under 1% essential oils. Products like Equilibrium and Enlighten are essential oil-free.
For the formulations that do include essential oils, we source them organically and wild-crafted from small, local farmers. While we believe in the powerful magic of these botanical treasures, we also understand the importance of moderation. Essential oils, when overused, can overstimulate or irritate the skin.
The products are formulated to have a shelf life of 12 months after opening.
Please take care to store the products in a cool place that is out of direct sunlight. This will help to get the most out of your product.
All products are vegan except for Abundance and Warmth which contain raw local beeswax.
Yes, when used mindfully. In some of our formulations, we use a microdose of under 1% essential oils, ensuring their potency is balanced with gentleness. Our products like Equilibrium, Liberate, and Enlighten are entirely essential oil-free for those who prefer it.
For the formulations that do include essential oils, we source them organically and wild-crafted from small, local farmers. Each drop carries the essence of its native land, influenced by the unique climate and environment that nurtured it.
While we believe in the powerful magic of these botanical treasures, we also understand the importance of moderation. Essential oils, when overused, can overstimulate or irritate the skin. That's why we delicately balance their efficacy with a deep commitment to skin health.
Start with Alchemy Cleansing Oil! It’s one of our most beloved products and not only is cleansing the basis of any good skincare routine, but this one helps with everything from dryness and irritation to fine lines and acne.
If you’re looking for a little more, you can get the Glow and Go Minimal Set, which includes the Alchemy Cleansing Oil, Equilibrium Rose Hydrosol Mist, and Rosy Lip + Cheek Tint.
We do not use any synthetic fragrances, alcohols, or potential irritants that may disturb even the most sensitive skin. However, if you have specific allergy concerns, we encourage you to review our detailed ingredient lists for peace of mind.
We recommend staying consistent with our collection for at least 90 days. Skin changes gradually, especially when you're working holistically with your body rather than just focusing on a product routine.
We believe in keeping things simple—using too many products can overstimulate the skin. Our collection is designed to work as a complete system, with no subpar ingredients, irritants, or overstimulating actives. While gentle, our formulas are results-driven. We encourage you to stick with our line exclusively for optimal results. Be patient with the process, and reach out if you need support—we're here to help!
We currently ship to Canada and the US.