Frequently Asked Questions
Most skincare, whether luxury or clean is made up of 70–80% filler. Ingredients added for texture, scent or shelf life not for your skin. That means only 20–30% of the formula is actually beneficial.
We use 100% botanicals and active ingredients every single one chosen because it supports the skin.
Yes. Our entire line is designed to support sensitive, reactive, and barrier-compromised skin. We focus on calming inflammation, restoring the skin barrier, and protecting the microbiome, without relying on harsh actives, fragrance, or filler ingredients.
Every formula is made to be gentle, effective, and compatible with skin that’s easily overwhelmed—offering real support for conditions like eczema, rosacea, and psoriasis.
All of our products are made in-house at our lab in Collingwood, Ontario. Unlike most brands, we don’t use pre-made formulas or outsource production, we create everything from scratch, by hand, in small batches.
This gives us full control over every ingredient and every step, so what you’re getting is fresh, carefully crafted, and made with your skin’s health in mind.
By creating concentrated, waterless formulas, we reduce the need for excess ingredients and packaging, minimizing waste. Our commitment to using recyclable glass containers and planting a tree with orders further enhances our environmental impact.
Our concentrated formulas are packed with active ingredients, so a little goes a long way. By removing water and fillers, each drop is potent and effective, giving you maximum benefits with minimal product.
Each of our products is meticulously formulated to provide real, visible results. By using only active ingredients—whether it’s antioxidant-rich oils, healing botanicals, or protective minerals like zinc oxide—we ensure that every product addresses your skin concerns effectively.
Yes, our products are a great fit for teen and pre-teen skin. They’re gentle, effective, and designed to support clear pores, balanced oil production, and a healthy skin barrier from the start.
Hormonal changes can trigger breakouts during this stage of life, but using skin-compatible ingredients helps the skin stay calm and clear without harsh treatments. Our formulas are microbiome-friendly and support long-term skin health, not just quick fixes.congestion, but this is part of the skin’s natural detox process. Over time, it helps clarify pores and provides a deep cleanse without disrupting the skin's balance.
Yes our entire collection is safe to use during pre-conception, pregnancy, breastfeeding, and beyond. Our formulas are gentle, hormone-friendly, and supportive during times of change.
If you're using our Immortal Active Serum, it contains bakuchiol, a natural alternative to retinol. Unlike retinoids, bakuchiol is not a form of Vitamin A and doesn’t carry the same risks during pregnancy. Current research shows no known concerns but because studies are still limited, we always recommend listening to your body and checking in with your healthcare provider if you’re unsure.
Our products are made with lightweight, non-clogging oils that hydrate and protect without overwhelming the skin. They’re balanced, calming, and designed to support both sensitive and breakout-prone skin, while also nourishing and strengthening the barrier over time.
Yes, our products are designed to be multi-functional, making them perfect for a minimalist approach. Each product offers multiple benefits, helping you get the most out of your skincare routine with fewer, high-quality steps.
We use non-nano Zinc Oxide because it stays on the surface of the skin where it can protect and soothe without being absorbed into the body. That makes it safer and more suitable for sensitive skin.
Our zinc is also uncoated, meaning it hasn’t been treated with extra chemicals to change its texture or behavior. We keep it in its purest form so it can do what zinc does best: calm inflammation, support healing, and offer gentle protection.
The products are formulated to have a shelf life of 12 months after opening.
Please take care to store the products in a cool place that is out of direct sunlight. This will help to get the most out of your product.
All products are vegan except for Abundance, Enrich and Warmth which contain raw local beeswax.
None of our ingredients are tested on animals.
Yes, when used mindfully. In some of our formulations, we use a microdose of under 1% essential oils, ensuring their potency is balanced with gentleness. Our products like Equilibrium, Liberate, and Enlighten are entirely essential oil-free for those who prefer it.
For the formulations that do include essential oils, we source them organically and wild-crafted from small, local farmers. Each drop carries the essence of its native land, influenced by the unique climate and environment that nurtured it.
While we believe in the powerful magic of these botanical treasures, we also understand the importance of moderation. Essential oils, when overused, can overstimulate or irritate the skin. That's why we delicately balance their efficacy with a deep commitment to skin health.
You don’t need a long routine to see real results. If you're just starting out, we recommend choosing one product from each core step:
→ A gentle cleanser
→ A hydrating mist
→ A moisturizer (balm or oil, depending on your skin)
This simple routine supports your skin barrier, restores balance, and sets the foundation for healthy skin—without the overwhelm. You can always add in treatments later if and when it feels right.
Start small. Let your skin guide the rest.
we avoid common irritants like synthetic fragrance, alcohol, and harsh preservatives making them a great fit for sensitive and reactive skin.
If you have specific allergies, we always recommend checking the full ingredient list or reaching out to us directly. We’re happy to help you find the right fit.
Every skin journey is different, but we recommend using our collection consistently for at least 90 days. Because our approach is holistic and barrier-focused, the changes may be gradual but they’re real and lasting.
Our formulas are gentle but powerful. They work best as a complete system, without layering in other products that contain fillers or harsh actives. Simplicity is key, too many products can overwhelm the skin.
Stay consistent, be patient, and know we’re here if you need support along the way.
We currently ship to Canada and the US.